Outage in Twilio

Messaging Logs API Sync Delays

Resolved Minor
March 05, 2025 - Started 28 days ago - Lasted 28 minutes
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Messaging Insights
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 03/05/2025 03:10PM

The issue with where logs are not displaying the most recent messages or current information due to synchronization delays in the log system has been resolved and Messaging Logs API is operating normally at this time.

INVESTIGATING 28 days ago - at 03/05/2025 02:52PM

After monitoring for some time, we started seeing a degradation of the service. The Messaging Logs API might not display the most recent messages or current information due to synchronization delays in the log system. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 28 days ago - at 03/05/2025 02:48PM

The Messaging Logs API might not display the most recent messages or current information due to synchronization delays in the log system.

INVESTIGATING 28 days ago - at 03/05/2025 02:42PM

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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