Outage in Twilio

Issues with Twilio Organization Public API Endpoints

Resolved Minor
March 10, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Organization
Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 03/10/2025 10:50AM

We are currently experiencing issues with our Organization Public API endpoints, where requests are returning a 401 Unauthorized status due to an unexpected error in our token generation process. This is affecting users who rely on the Organization Public API for accessing organizational data. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 03/10/2025 10:21AM

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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