Outage in Twilio

Delays Publishing Debugger Alerts for a Subset of Voice Errors

Resolved Minor
March 10, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential with connection errors to pied-piper over envoy for voicecon roles. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Debugger & Alarms
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2025 03:27AM

We are no longer experiencing delays publishing debugger alerts for a subset of Voice errors. This incident has been resolved.

MONITORING about 2 months ago - at 03/11/2025 02:23AM

Debugger functionality is now operating normally. Our engineers are working on replaying any failed events that were impacted and will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 2 months ago - at 03/11/2025 12:23AM

Debugger functionality is now operating normally. Our engineers are working on replaying any failed events that were impacted and will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/10/2025 11:23PM

Our systems are experiencing delays publishing debugger alerts for a subset of Voice errors. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/10/2025 11:06PM

Our monitoring systems have detected a potential with connection errors to pied-piper over envoy for voicecon roles. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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