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We are no longer seeing service degradation with Voice and Video. The incident has been resolved.
Twilio Engineering has isolated the problem which caused a service degradation with Voice and Video. Twilio engineers are seeing improvement and will monitor for full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Programmable Voice and Video customers are seeing an elevated level of 500 errors in status-callbacks. Twilio Engineers are investigating the problem. We expect to provide another update in 1 hour or as soon as more information becomes available.
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