Outage in Twilio

SMS Delivery Reports Delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers

Resolved Minor

March 28, 2025 - Started about 1 year ago - Lasted about 12 hours
Official incident page

Incident Report

We are experiencing SMS delivery report delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS Toll-Free, North America Twilio SMS Toll-Free, North America

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Latest Updates ( sorted recent to last )

MONITORING about 1 year ago - at 03/29/2025 04:05AM

We are observing recovery in delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/29/2025 01:07AM

We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/28/2025 09:07PM

We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/28/2025 07:07PM

We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/28/2025 06:07PM

INVESTIGATING about 1 year ago - at 03/28/2025 05:57PM

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