Outage in Twilio

SMS Delivery Reports Delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers

Resolved Minor
March 28, 2025 - Started 3 days ago - Lasted about 12 hours
Official incident page

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Outage Details

We are experiencing SMS delivery report delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Toll-Free, North America Twilio SMS Toll-Free, North America
Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 03/29/2025 04:05AM

We are observing recovery in delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 03/29/2025 01:07AM

We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 03/28/2025 09:07PM

We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 03/28/2025 07:07PM

We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 03/28/2025 06:07PM

We are experiencing SMS delivery report delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 03/28/2025 05:57PM

We are experiencing SMS delivery report delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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