Outage in Twilio

Elevated 5xx Errors from Taskrouter

Resolved Minor
March 31, 2025 - Started 3 days ago - Lasted 15 minutes
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

Our engineers are currently investigating the customer impact of a retroactive issue with Programmable API. We will follow up and provide customer impact details within 2 hours.
Components affected
Twilio TaskRouter
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/31/2025 12:23PM

This incident has been resolved.

MONITORING 3 days ago - at 03/31/2025 12:21PM

Twilio Taskrouter was degraded for 2 minutes between 05:00 and 05:02 Pacific Time on 03/31/2025. During this period of time, customers may have experienced 5xx errors. The issue has now been resolved.

MONITORING 3 days ago - at 03/31/2025 12:13PM

Our engineers are currently investigating the customer impact of a retroactive issue with Programmable API. We will follow up and provide customer impact details within 2 hours.

Get notified immediately when third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3908 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook