Outage in Twilio

MMS Delivery Failures to Verizon Wireless in United States of America via a Subset of Shortcodes

Resolved Minor
April 01, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing SMS delivery failures to Verizon Wireless in United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/01/2025 08:45PM

We are no longer experiencing MMS delivery failures to Verizon Wireless in United States of America via a Subset of Shortcodes. This incident has been resolved.

MONITORING 1 day ago - at 04/01/2025 07:05PM

We are observing successful MMS delivery to Verizon Wireless in United States of America via a Subset of Shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 04:53PM

It has been identified that we are experiencing MMS delivery failures instead of SMS Delivery Failures to Verizon Wireless in United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 03:02PM

It has been identified that we are experiencing MMS delivery failures instead of SMS Delivery Failures to Verizon Wireless in United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 02:54PM

We are experiencing SMS delivery failures to Verizon Wireless in United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/01/2025 02:13PM

We are experiencing SMS delivery failures to Verizon Wireless in United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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