Outage in Twilio

SMS Delivery Failures to Multiple Networks in Chile For a Subset of Domestic Numbers

Resolved Minor
April 02, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS Delivery Failures to Multiple Networks in Chile For a Subset of Domestic Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/02/2025 10:26PM

We are no longer experiencing SMS delivery failures to Multiple Networks in Chile For a Subset of Domestic Numbers. This incident has been resolved.

MONITORING 1 day ago - at 04/02/2025 08:35PM

We are observing successful SMS delivery to Multiple Networks in Chile For a Subset of Domestic Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/02/2025 07:43PM

We are experiencing SMS Delivery Failures to Multiple Networks in Chile For a Subset of Domestic Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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