Outage in Twilio

SMS Delivery Delays to Brisanet Network in Brazil

Resolved Minor
April 02, 2025 - Started 1 day ago - Lasted about 20 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 04/03/2025 04:44PM

We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.

MONITORING about 10 hours ago - at 04/03/2025 02:36PM

We are observing recovery in SMS delivery delays when sending messages to Brisanet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 04/03/2025 11:38AM

We continue to experience SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 20 hours ago - at 04/03/2025 04:00AM

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/03/2025 12:00AM

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/02/2025 10:02PM

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/02/2025 09:04PM

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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