Outage in Twilio

SMS Delivery Failures to Claro Network in Peru

Resolved Minor
April 03, 2025 - Started about 19 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS delivery failures sending messages to Claro Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 04/03/2025 11:01AM

We are no longer experiencing SMS delivery failures to Claro Network in Peru. This incident has been resolved.

MONITORING about 18 hours ago - at 04/03/2025 09:14AM

We are observing successful SMS delivery to Claro Network in Peru. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 04/03/2025 08:28AM

We are experiencing SMS delivery failures sending messages to Claro Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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