Outage in Twilio

Issue With Whatsapp Media Messages

Resolved Minor
April 03, 2025 - Started about 22 hours ago - Lasted 34 minutes
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

Our monitoring systems have detected a potential issue with WhatsApp messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 04/03/2025 12:40PM

Twilio Whatsapp Media Messaging was degraded for 9 minutes between April 3, 5:00 AM and 5:09AM Pacific Time. During this period of time customers may have experienced delay in whatsapp media message delivery. The issue has now been resolved.

INVESTIGATING about 22 hours ago - at 04/03/2025 12:11PM

Our monitoring systems have detected a potential issue with WhatsApp messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Be the first to know when Twilio and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3908 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook