Outage in Twilio

SMS Delivery Delays to MTN Network in Nigeria

Resolved Minor
April 06, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/06/2025 04:16PM

We are no longer experiencing MMS/SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

MONITORING 5 days ago - at 04/06/2025 02:19PM

We are observing recovery in MMS/SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 04/06/2025 12:14PM

We continue experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 04/06/2025 11:27AM

We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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