Outage in Twilio

SMS Delivery Delays to Ethio Telecom Network in Ethiopia

Resolved Minor
May 07, 2025 - Started about 22 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 05/07/2025 12:38PM

This incident has been resolved.

MONITORING about 19 hours ago - at 05/07/2025 10:47AM

We are observing recovery of SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 21 hours ago - at 05/07/2025 08:42AM

We are experiencing SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 22 hours ago - at 05/07/2025 07:54AM

We are experiencing SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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