Outage in Twilio

SMS Delivery Delays to Movistar Network in Panama

Resolved Minor
May 07, 2025 - Started about 19 hours ago - Lasted about 14 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Movistar Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 05/08/2025 12:34PM

This incident has been resolved.

MONITORING about 8 hours ago - at 05/08/2025 10:12AM

We are seeing recovery in SMS delivery delays when sending messages to Movistar Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 05/08/2025 09:07AM

We are still experiencing SMS delivery delays when sending messages to Movistar Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 05/08/2025 07:09AM

We are still experiencing SMS delivery delays when sending messages to Movistar Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 12 hours ago - at 05/08/2025 06:19AM

We are still experiencing SMS delivery delays when sending messages to Movistar Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING about 12 hours ago - at 05/08/2025 05:52AM

We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Panama. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 05/08/2025 01:52AM

We are continuing to experience SMS delivery delays when sending messages to Movistar Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 18 hours ago - at 05/07/2025 11:52PM

We are still experiencing SMS delivery delays when sending messages to Movistar Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 05/07/2025 10:52PM

We are experiencing SMS delivery delays when sending messages to Movistar Network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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