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Outage in Twilio

SMS Delivery Report Delay to Tigo Network in Paraguay

Resolved Minor
May 07, 2025 - Started 11 months ago - Lasted 8 days
Official incident page

Incident Report

We are experiencing delays in receiving message delivery reports when sending to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/15/2025 07:50PM

We are no longer experiencing SMS delivery report delays when sending messages to the Tigo Network in Paraguay.. This incident has been resolved.

MONITORING 11 months ago - at 05/15/2025 05:58PM

We are observing successful SMS delivery delays when sending messages to the Tigo Network in Paraguay. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING 11 months ago - at 05/15/2025 05:31PM

We are observing successful SMS delivery delays when sending messages to the Tigo Network in Paraguay. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/15/2025 03:28AM

We are still experiencing SMS delivery delays when sending messages to Tigo Network in Paraguay. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/14/2025 03:32PM

We are still experiencing SMS delivery delays when sending messages to Tigo Network in Paraguay. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/13/2025 11:20PM

We continue experiencing SMS delivery delays when sending messages to Tigo Network in Paraguay. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/13/2025 03:32PM

We continue experiencing SMS delivery delays when sending messages to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/13/2025 11:32AM

We are experiencing delays in receiving message delivery reports when sending to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

MONITORING 11 months ago - at 05/13/2025 09:34AM

We are experiencing delays in receiving message delivery reports when sending to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING 11 months ago - at 05/13/2025 07:35AM

We are observing recovery in delivery report delays when sending SMS to Tigo Network in Paraguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/12/2025 07:36AM

We are still experiencing delays in receiving message delivery reports when sending SMS to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/11/2025 07:39AM

We are still experiencing delays in receiving message delivery reports when sending SMS to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/10/2025 07:52AM

We are still experiencing delays in receiving message delivery reports when sending SMS to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/09/2025 07:46AM

We are still experiencing delays in receiving message delivery reports when sending SMS to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/08/2025 03:50PM

We are still experiencing delays in receiving message delivery reports when sending SMS to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/08/2025 07:57AM

We are continuing to experience delays in receiving message delivery reports when sending SMS to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/08/2025 04:01AM

We are continuing to experience delays in receiving message delivery reports when sending SMS to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/08/2025 02:01AM

We are continuing to experience delays in receiving message delivery reports when sending SMS to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/08/2025 01:01AM

We are experiencing delays in receiving message delivery reports when sending to Tigo Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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