Outage in Twilio

Inbound Message Delivery Failures Towards a Subset of Twilio Australian Phone Numbers - Mobile Originated

Resolved Minor
May 07, 2025 - Started about 21 hours ago - Lasted about 7 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

The issue causing message delays to a subset of Twilio Australian Phone Numbers has been identified. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 05/07/2025 02:36PM

The issue affecting message delays to Inbound message delivery failures towards a subset of Twilio Australian Phone Numbers has been resolved, and the service is functioning normally at this time.

MONITORING about 16 hours ago - at 05/07/2025 12:36PM

We are continuing to observe recovery in message delays to a subset of Twilio Australian Phone Numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 18 hours ago - at 05/07/2025 10:43AM

We are observing recovery in message delays to a subset of Twilio Australian Phone Numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 20 hours ago - at 05/07/2025 08:57AM

The issue causing message delays to a subset of Twilio Australian Phone Numbers has been identified. Customers may continue to experience latency in receiving SMS messages from various mobile networks in Australia. Our Engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 21 hours ago - at 05/07/2025 08:05AM

The issue causing message delays to a subset of Twilio Australian Phone Numbers has been identified. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Know the moment Twilio and other vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook