Outage in Twilio

Intermittent Errors for Studio and Phone Numbers

Resolved Minor
August 13, 2025 - Started about 2 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are observing intermittent errors with Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio. We will provide an update in 30 minutes or sooner.
Components affected
Twilio Studio Twilio PHONE NUMBERS
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/14/2025 06:42PM

Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio are now operating normally. This incident has been solved.

MONITORING about 2 months ago - at 08/14/2025 06:30PM

Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 08/14/2025 01:02PM

We are no longer observing any additional intermittent errors with Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio. We are continuing to investigate root cause to ensure this issue will not recur. We will provide an update in 6 hours or sooner.

INVESTIGATING about 2 months ago - at 08/14/2025 01:07AM

We are no longer observing any additional intermittent errors with Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio. We are continuing to investigate root cause to ensure this issue will not recur. We will provide an update in 12 hours or sooner.

INVESTIGATING about 2 months ago - at 08/14/2025 12:26AM

We are still observing intermittent errors with Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio. We will provide an update in 1 hour or sooner.

INVESTIGATING about 2 months ago - at 08/13/2025 11:55PM

We are observing intermittent errors with Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio. We will provide an update in 30 minutes or sooner.

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