Outage in Twilio

SMS Delivery Delays and Failures To T-mobile Network in United States of America

Resolved Minor
September 29, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to T-Mobile Network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America Twilio SMS Short Code, North America Twilio SMS Toll-Free, North America Twilio SMS Toll-Free, North America Twilio SMS Long Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/29/2025 08:39PM

We are no longer experiencing SMS Delivery Delays and Failures To T-mobile Network in United States of America. This incident has been resolved.

MONITORING 3 days ago - at 09/29/2025 06:16PM

We are observing a recovery when sending SMS To T-mobile Network in the United States of America. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.

MONITORING 3 days ago - at 09/29/2025 04:26PM

We are observing a recovery when sending SMS To T-mobile Network in the United States of America. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 09/29/2025 03:45PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 09/29/2025 03:43PM

We are experiencing SMS delivery delays when sending messages to T-Mobile Network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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