Outage in Twilio

SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Orange Botswana

Minor

May 07, 2026 - Started about 1 hour ago
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

IDENTIFIED 5 minutes ago - at 05/07/2026 10:30AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 1 hour ago - at 05/07/2026 09:29AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 hour ago - at 05/07/2026 09:28AM

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