Outage in Twilio

SMS Delivery Delays to and from Belgium, Canada and US via Subset of Longcodes

Minor
October 08, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to and from Belgium via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe Twilio SMS Long Code, North America
Latest Updates ( sorted recent to last )
MONITORING 6 minutes ago - at 10/08/2025 09:21AM

We are observing recovery in SMS delivery delays when sending messages to and from Belgium, Canada and US via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 10/08/2025 07:32AM

We are experiencing SMS delivery delays when sending messages to and from Belgium via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 10/08/2025 06:39AM

We are experiencing SMS delivery delays when sending messages to and from Belgium via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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