Outage in Twilio

SMS Delivery Delays to Orange Network in Cameroon

Resolved Minor

November 02, 2025 - Started 5 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/02/2025 08:44PM

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. This incident has been resolved.

MONITORING 5 months ago - at 11/02/2025 06:44PM

We are observing recovery in SMS delivery delays when sending messages to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/02/2025 04:44PM

We are continuing to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/02/2025 03:44PM

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