Outage in Twilio

SMS Delivery Delays and Failures to Nuevatel Network In Bolivia

Minor
November 02, 2025 - Started about 16 hours ago
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
INVESTIGATING 35 minutes ago - at 11/03/2025 07:03AM

We continue to experience SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 11/02/2025 11:03PM

We continue to experience SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 11/02/2025 07:03PM

We are continuing to experience SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 11/02/2025 05:02PM

We are continuing to experience SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 11/02/2025 04:02PM

We are experiencing SMS delivery delays and failures when sending messages to Nuevatel Network In Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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