Outage in Twilio

Messaging Services configuration causing consumer lag in phone number capability or status change

Resolved Minor
November 03, 2025 - Started about 13 hours ago - Lasted 36 minutes
Official incident page

Incident Report

Our engineers have identified the issue with a Messaging Services configuration causing consumer lag in phone number capability or status change and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Messaging Services

Need to monitor Twilio outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 11/03/2025 02:07PM

This incident has been resolved.

INVESTIGATING about 13 hours ago - at 11/03/2025 01:45PM

Our engineers have identified the issue with a Messaging Services configuration causing consumer lag in phone number capability or status change and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook