Outage in Twilio

Outbound SMS Delivery Delay to NUR Telecom Network in Kyrgyzstan

Minor
November 05, 2025 - Started about 3 hours ago
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
INVESTIGATING 32 minutes ago - at 11/05/2025 09:39AM

We are continuing to experience SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING about 2 hours ago - at 11/05/2025 08:06AM

We are observing recovery of SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are monitoring the issue to determine it is resolved. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 11/05/2025 07:16AM

We are experiencing SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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