Outage in Twilio

SMS Delivery Delays to T-Mobile Network in United States of America

Resolved Minor
November 12, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America Twilio SMS Short Code, North America Twilio SMS Long Code, North America Twilio SMS Toll-Free, North America

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/12/2025 05:28PM

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile Network in United States of America. This incident has been resolved.

MONITORING 2 months ago - at 11/12/2025 05:17PM

We are observing recovery in SMS delivery delays when sending messages to T-Mobile Network in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available..

INVESTIGATING 2 months ago - at 11/12/2025 02:52PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 11/12/2025 02:48PM

We are experiencing SMS delivery delays when sending messages to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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