Outage in Twilio
MMS Delivery Report Delays When Sending to Altice in United States of America on a Subset of Longcodes
Resolved MinorIncident Report
We are experiencing delays in receiving message delivery reports when sending to Altice in United States of America on a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Long Code, North AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/14/2025 11:51PM
We are no longer experiencing MMS delivery delays when sending messages to Altice in United States of America on a Subset of Longcodes. This incident has been resolved.
MONITORING
5 months ago - at 11/14/2025 09:51PM
We are observing recovery in MMS delivery delays when sending messages to Altice in United States of America on a Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/14/2025 06:20AM
We are still experiencing delays in receiving message delivery reports when sending to Altice in United States of America on a Subset of Longcodes. Our engineers are continuously working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/13/2025 10:20PM
We are still experiencing delays in receiving message delivery reports when sending to Altice in United States of America on a Subset of Longcodes. Our engineers are continuously working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/13/2025 06:20PM
We are still experiencing delays in receiving message delivery reports when sending to Altice in United States of America on a Subset of Longcodes. Our engineers are continuously working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/13/2025 04:26PM
We are still experiencing delays in receiving message delivery reports when sending to Altice in United States of America on a Subset of Longcodes. Our engineers are continuously working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/13/2025 03:29PM
We are experiencing delays in receiving message delivery reports when sending to Altice in United States of America on a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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