Outage in Twilio

SMS Delivery Delays to Telefonica Network in Peru

Resolved Minor
November 21, 2025 - Started about 22 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays to Telefonica network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 11/21/2025 10:23PM

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Peru. This incident has been resolved.

MONITORING about 19 hours ago - at 11/21/2025 08:58PM

We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 19 hours ago - at 11/21/2025 08:32PM

We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 20 hours ago - at 11/21/2025 08:27PM

We continue to experience SMS delivery delays to Telefonica network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 21 hours ago - at 11/21/2025 06:44PM

We are still experiencing SMS delivery delays to Telefonica network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 22 hours ago - at 11/21/2025 05:43PM

We are experiencing SMS delivery delays to Telefonica network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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