Outage in Twilio

SMS Delivery Delays to Movitel Network in Mozambique

Minor
November 24, 2025 - Started about 17 hours ago
Official incident page

Incident Report

We are experiencing SMS delivery delays to Movitel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
INVESTIGATING about 6 hours ago - at 11/25/2025 01:34PM

We are still experiencing SMS delivery delays to Movitel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

MONITORING about 6 hours ago - at 11/25/2025 01:27PM

We are observing recovery in SMS delivery delays when sending messages to Movitel Network in Mozambique. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 11/25/2025 06:35AM

We are still experiencing SMS delivery delays to Movitel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 11/25/2025 04:35AM

We are still experiencing SMS delivery delays to Movitel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 17 hours ago - at 11/25/2025 03:21AM

We are experiencing SMS delivery delays to Movitel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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