Outage in Twilio

High Latency on Event Streams API and Webhooks-Config APIs

Resolved Minor
December 03, 2025 - Started 12 days ago - Lasted 43 minutes
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with high latency on several apis on webhooks platfrom and event streams in us1. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Event Streams

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/04/2025 03:00AM

We are still experiencing latency issues with Event Streams API. However, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/zq25nhvxfbvh

INVESTIGATING 12 days ago - at 12/04/2025 02:24AM

Event Streams API is currently experiencing high latency issues. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 12/04/2025 02:20AM

Our monitoring systems have detected a potential issue with high latency on several apis on webhooks platfrom and event streams in us1. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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