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Outage in Twilio

Removed Attachment of Banned MimeType From AT&T Numbers

Resolved Minor
December 05, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue where inbound MMS are missing media from AT&T numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio MMS

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/05/2025 09:02PM

Our engineers have determined this is not a Twilio issue and the issue will be set to resolve.

INVESTIGATING 4 months ago - at 12/05/2025 08:46PM

We are investigating a service interruption with MMS messaging banned media mime types in from AT&T Numbers. We expect to provide another update in 1 hour or as soon as more information becomes available

INVESTIGATING 4 months ago - at 12/05/2025 07:26PM

Our monitoring systems have detected a potential issue where inbound MMS are missing media from AT&T numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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