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Outage in Twilio

SMS Delivery Failures to Google Voice in United States of America for a Subset of Short Codes

Resolved Minor
December 11, 2025 - Started 4 months ago - Lasted 6 days
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/17/2025 01:33AM

We are no longer experiencing SMS delivery delays when sending messages to Google Voice in United States of America for a Subset of Short Codes.. This incident has been resolved.

MONITORING 4 months ago - at 12/16/2025 10:47PM

We are observing successful SMS delivery to Google Voice in United States of America for a Subset of Short Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/16/2025 07:03AM

We are continuing to experience SMS delivery failures to Google Voice in the United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/15/2025 07:02AM

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/14/2025 07:03AM

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/13/2025 07:03AM

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/12/2025 07:03AM

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/11/2025 03:03PM

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/11/2025 07:07AM

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/11/2025 03:14AM

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/11/2025 12:54AM

We are experiencing SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/10/2025 11:47PM

We are experiencing SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/10/2025 11:42PM

Our monitoring systems have detected a potential issue with SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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