Outage in Twilio

SMS Delivery Delays to Claro in Dominican Republic

Resolved Minor

January 05, 2026 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery delays to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/05/2026 06:02AM

We are no longer experiencing SMS delivery delays when sending messages to Claro in Dominican Republic. This incident has been resolved.

MONITORING 3 months ago - at 01/05/2026 04:12AM

We are observing recovery in SMS delivery delays when sending messages to Claro in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/05/2026 02:58AM

We are experiencing SMS delivery delays to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/05/2026 01:58AM

We are experiencing SMS delivery delays to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/05/2026 01:54AM

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