Outage in Twilio

SMS Delivery Delays to Telefonica and Tigo Network in El Salvador

Resolved Minor
January 09, 2026 - Started 1 day ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays to Telefonica and Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

Need to monitor Twilio outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring Twilio
Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 01/09/2026 02:13PM

We are no longer experiencing SMS delivery delays when sending messages to Telefonica and Tigo Network in El Salvador . This incident has been resolved.

MONITORING about 21 hours ago - at 01/09/2026 12:32PM

We are still observing recovery in SMS delivery delays to Telefonica and Tigo Network in El Salvador. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 23 hours ago - at 01/09/2026 10:34AM

We are still observing recovery in SMS delivery delays to Telefonica and Tigo Network in El Salvador. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 01/09/2026 08:36AM

We are observing recovery in SMS delivery delays to Telefonica and Tigo Network in El Salvador. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/09/2026 07:40AM

We are experiencing SMS delivery delays to Telefonica and Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

SMS Delivery Delays and Failures to and From AT&T Mexico - about 7 hours ago
Delay in Processing Inbound Email Messages in Conversations - about 15 hours ago
Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers - about 16 hours ago
SMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long Codes - about 17 hours ago
MMS Delivery Delays and Failures To and From a Subset of Twilio Numbers in Australia - 1 day ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook