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Outage in Twilio

SMS Delivery Delays and Failures to Algar network for a Subset of Short Codes in Brazil

Minor

January 26, 2026 - Started about 4 hours ago
Official incident page

Incident Report

We are experiencing SMS delivery SMS delivery delays and failures to Algar network for a subset of Short Codes in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )

INVESTIGATING 33 minutes ago - at 01/26/2026 07:19PM

We are experiencing SMS delivery SMS delivery delays and failures to Algar network for a subset of Short Codes in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 01/26/2026 05:19PM

We are experiencing SMS delivery SMS delivery delays and failures to Algar network for a subset of Short Codes in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 01/26/2026 04:19PM

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