Outage in Twilio
Errors for Fetch to Play Files in Parallel for Calls
Resolved MinorIncident Report
We are currently observing increased latency in Gather speech for customer with multiple nested 'Play' and 'Say'
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 01/28/2026 10:21PM
We are no longer experiencing latency in gather speech for customer with multiple nested 'Play' and 'Say'. This incident has been resolved.
MONITORING
about 14 hours ago - at 01/28/2026 08:39PM
We are observing recovery in latency in gather speech for customer with multiple nested 'Play' and 'Say'. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 01/28/2026 08:28PM
We are still observing increased latency in gather speech for customer with multiple nested 'Play' and 'Say'. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 01/28/2026 08:19PM
We are currently observing increased latency in Gather speech for customer with multiple nested 'Play' and 'Say'
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