Outage in Twilio

Authy Voice Verifications Failures

Resolved Minor

January 28, 2026 - Started about 14 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing Authy Voice Verification Failures. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio Authy 2FA

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Latest Updates ( sorted recent to last )

RESOLVED about 13 hours ago - at 01/28/2026 09:56PM

We are no longer experiencing Authy Voice Verifications Failures. This incident has been resolved.

MONITORING about 13 hours ago - at 01/28/2026 09:29PM

Our Engineers have identified and mitigated the problem and we are observing recovery in Authy Voice Verifications Failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 01/28/2026 09:28PM

We are continuing to investigate Authy Voice Verification Failures. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 01/28/2026 08:37PM

We are experiencing Authy Voice Verification Failures. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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