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Outage in Twilio

SMS Delivery Delays to Google Voice Network in United States of America via a Subset of Short Codes

Resolved Minor
January 30, 2026 - Started 1 day ago - Lasted about 7 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery delays when sending from a subset of short codes to Google Voice in the United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS Short Code, North America

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/31/2026 03:50AM

We are no longer experiencing SMS delivery delays when sending messages to Google Voice in the United States of America via a subset of short codes. This incident has been resolved.

MONITORING 1 day ago - at 01/30/2026 11:58PM

We are still observing recovery in SMS delivery delays when sending messages to Google Voice in the United States of America via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 01/30/2026 09:56PM

We are observing recovery in SMS delivery delays when sending messages to Google Voice in the United States of America via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/30/2026 08:56PM

We are experiencing SMS delivery delays when sending messages to Google Voice in the United States of America via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/30/2026 08:49PM

Our monitoring systems have detected a potential issue with SMS delivery delays when sending from a subset of short codes to Google Voice in the United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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