Outage in Twilio

SMS Delivery Failures for a subset of Short Codes to Fibernetics Network in Canada

Resolved Minor

February 02, 2026 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing SMS delivery failures to Fibernotics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS Long Code, North America

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/03/2026 05:31PM

We are no longer experiencing SMS delivery Fibernotics network in Canada. This incident has been resolved.

MONITORING about 2 months ago - at 02/03/2026 03:42PM

We are observing successful SMS delivery Fibernotics network in Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 02/03/2026 08:11AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/03/2026 07:59AM

We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 02/02/2026 11:59PM

We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 02/02/2026 08:04PM

We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 02/02/2026 05:51PM

We continue experiencing SMS delivery failures to Fibernotics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 02/02/2026 04:51PM

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