Outage in Twilio

Console WhatsApp Edit Senders Page Error

Resolved Minor

February 04, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an error with users unable to edit WhatsApp senders within the Console. We expect to provide another update in 1 hour or as soon as more information becomes available

Components affected

Twilio Console

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Latest Updates ( sorted recent to last )

RESOLVED about 23 hours ago - at 02/04/2026 08:38PM

WhatsApp senders within the Console issue has been resolved and this service is operating normally at this time.

MONITORING about 23 hours ago - at 02/04/2026 08:02PM

We are observing recovery in users unable to edit WhatsApp senders within the Console. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED about 24 hours ago - at 02/04/2026 07:31PM

The issue causing users unable to edit WhatsApp senders within the Console. has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 02/04/2026 06:36PM

We are investigating an error with users unable to edit WhatsApp senders within the Console. We expect to provide another update in 1 hour or as soon as more information becomes available

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