Outage in Twilio

SMS Delivery Delays to Thumb Cellular Limited Partnership in United States of America

Resolved Minor

February 17, 2026 - Started 12 days ago - Lasted about 24 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS Long Code, North America Twilio SMS Short Code, North America Twilio SMS Toll-Free, North America Twilio SMS Toll-Free, North America

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 02/18/2026 01:29PM

We are no longer experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. This incident has been resolved.

MONITORING 11 days ago - at 02/18/2026 11:47AM

We are observing recovery in SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 02/18/2026 06:00AM

We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 02/17/2026 10:02PM

We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 02/17/2026 05:58PM

We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 02/17/2026 04:55PM

We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 02/17/2026 02:55PM

We are experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 02/17/2026 01:51PM

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