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Outage in Twilio

Elastic SIP Trunking ACL Configuration Issues

Resolved Minor
March 08, 2026 - Started about 5 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Twilio experienced an issue with Elastic SIP Trunking Access Control List (ACL) configuration that prevented customers from adding Access Control Lists to their SIP domains. The incident affected the SIP Interface component and lasted approximately 1 hour. The issue has been resolved after active investigation by Twilio's team.

We are aware of an issue affecting Elastic SIP Trunking Access Control List (ACL) configuration. Customers may experience difficulty adding Access Control Lists to their SIP domains. Our team is actively investigating the situation. We will provide another update as within 1 hour or as soon as there is more information becomes available.
Components affected
Twilio SIP Interface

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Latest Updates ( sorted recent to last )
INVESTIGATING about 4 hours ago - at 03/08/2026 03:31AM

We are aware of an issue affecting Elastic SIP Trunking Access Control List (ACL) configuration and continue to investigate the issue. Customers may experience difficulty adding Access Control Lists to their SIP domains. Our team is actively investigating the situation. We will provide another update as within 2 hour or as soon as there is more information becomes available.

INVESTIGATING about 5 hours ago - at 03/08/2026 02:45AM

We are aware of an issue affecting Elastic SIP Trunking Access Control List (ACL) configuration. Customers may experience difficulty adding Access Control Lists to their SIP domains. Our team is actively investigating the situation. We will provide another update as within 1 hour or as soon as there is more information becomes available.

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