Twilio experienced audio quality issues affecting calls from T-Mobile devices to Twilio phone numbers for 48 minutes. The incident was classified as minor and impacted voice call quality for customers using T-Mobile as their carrier when calling Twilio numbers. The issue was resolved after engineering teams investigated and addressed the problem.
Customers may experience audio quality issues on calls from T-Mobile devices to Twilio phone numbers. Our team is working diligently to identify the issue and resolve it as soon as possible. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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