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Outage in Twilio

On Call Engineers are Investigating

Resolved Minor
March 23, 2026 - Started 13 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Twilio's SMPP API experienced an issue that impacted delivery receipts for a small set of customers, while outgoing MT messages remained unaffected. The incident lasted 51 minutes as engineers investigated the problem. The issue was resolved and affected customers were contacted individually to address any concerns.

Our monitoring systems have detected a potential issue with the SMPP API impacting delivery receipts. Outgoing MT messages are unaffected. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio SMPP

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 03/23/2026 02:33PM

We have fully investigated the SMPP API issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING 13 days ago - at 03/23/2026 01:46PM

Our monitoring systems have detected a potential issue with the SMPP API impacting delivery receipts. Outgoing MT messages are unaffected. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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