Outage in Twilio

SMS Delivery Delays and Failures from Twilio to ISP Telecom United States

Resolved Minor

March 24, 2026 - Started 12 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays and failures to ISP Telecom network subscribers in the United States, affecting SMS Long Code services in North America for 9.2 hours. After investigation, Twilio determined there was no noticeable customer impact and all systems returned to operational status.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS Long Code, North America

Need to monitor Twilio outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 03/24/2026 04:24PM

We have fully investigated the delays and failures from Twilio to ISP Telecom in the United States issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

INVESTIGATING 12 days ago - at 03/24/2026 02:04PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 03/24/2026 10:09AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 03/24/2026 08:11AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 03/24/2026 07:15AM

Latest Twilio outages

SMS Delivery Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers - about 2 hours ago

Sms Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes - about 15 hours ago

SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines - 1 day ago

SMS Delivery Delays from Twilio to Orange Cameroon - 2 days ago

SMS Delivery Delays and Failure from Twilio to Ufone Pakistan - 3 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook