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Outage in Twilio

Disruption to Conferences

Resolved Minor
March 24, 2026 - Started 2 months ago - Lasted 7 minutes
Official incident page

Incident Report

Summary AI Generated

Twilio experienced a 7-minute disruption to their Conference service where some users were unable to hear each other during calls. The audio issue affected the Conference component and prevented proper communication between participants. The problem was identified and resolved, with Conference service returning to normal operation.

We are investigating an issue that is resulting in some Conference users not being able to hear each other. We will provide another update in 30 minutes
Components affected
Twilio Conference

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/24/2026 04:51PM

Issue with Conference users not being able to hear each other has been resolved and Conference service is operating normally at this time.

IDENTIFIED 2 months ago - at 03/24/2026 04:48PM

We are investigating an issue that is resulting in some Conference users not being able to hear each other. We will provide another update in 30 minutes

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