Outage in Twilio

Issues With Explore Products Page in 1Console

Resolved Minor

March 24, 2026 - Started 11 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced intermittent issues with accessing the Explore Products Page in their 1Console platform for 1.9 hours. The incident affected the Console component, preventing users from reliably accessing the product exploration functionality. The issue was resolved and 1Console returned to normal operation.

We are investigating intermittent issues with accessing the Explore Products Page in 1Console. We expect to provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio Console

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 03/24/2026 07:04PM

Issue affecting access to the Explore Products Page in 1Console has been resolved and 1Console is operating normally at this time.

INVESTIGATING 11 days ago - at 03/24/2026 06:03PM

We are continuing to investigate an issue affecting access to the Explore Products Page in 1Console. We expect to provide another update in 2 hours, or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 03/24/2026 05:13PM

We are investigating intermittent issues with accessing the Explore Products Page in 1Console. We expect to provide another update in 1 hour or as soon as more information becomes available.

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