Outage in Twilio

SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries

Minor

March 30, 2026 - Started about 3 hours ago
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS Delivery Failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Components affected

Twilio SMS, Latin America Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

INVESTIGATING about 1 hour ago - at 03/31/2026 12:26AM

We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 03/30/2026 11:25PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 03/30/2026 10:56PM

Our monitoring systems have detected a potential issue with SMS Delivery Failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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