Outage in Twilio
SMS Delivery Delays From a Subset of Twilio Short Codes to Brisanet Brazil
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays from a subset of short codes to Brisanet network subscribers in Brazil for 9.2 hours. The issue affected SMS services in Latin America, causing delayed message delivery to users on the Brisanet network. Service recovery was observed and monitored before full resolution was confirmed.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 05/26/2026 09:21AM
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil is operating normally.
MONITORING
about 13 hours ago - at 05/26/2026 05:18AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 15 hours ago - at 05/26/2026 03:18AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 17 hours ago - at 05/26/2026 01:15AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 18 hours ago - at 05/26/2026 12:13AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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