Twilio's Verify and Lookup services experienced intermittent 502 Bad Gateway errors and endpoint timeouts for 50 minutes. Engineers identified the root cause and worked on deploying a fix. The incident was consolidated into a broader service disruption affecting multiple Twilio products and tracked under a separate status page.
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We are still experiencing Verify issues, however, since there are several Twilio impacted services, we're resolving this post and we're consolidating all impacted products and services into one post. You can check the status of this at https://status.twilio.com/incidents/vj2tstpwyx4n.
We are continuing to work on a fix for this issue.
Our engineers have identified the issue with Twilio Verify endpoints timeout and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
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