Outage in Twilio
SMS Delivery Delays from Twilio to MTN Nigeria
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting messages sent from Twilio phone numbers to MTN network subscribers in Nigeria for 2.8 hours. The issue impacted SMS services in the Middle East & Africa region, causing delayed message delivery to MTN users. The team identified the root cause and restored normal SMS delivery operations after monitoring service stability.
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 06/03/2026 11:04PM
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
MONITORING
about 5 hours ago - at 06/03/2026 09:09PM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 5 hours ago - at 06/03/2026 08:26PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 6 hours ago - at 06/03/2026 08:20PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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